Shangri La Live Casino Review border

Casino Rank: 90/100

Shangri La Live Casino

  • Shangri La Live Casino launched in 2018
  • 1580+ casino games
  • Offers Live Dealer & Mobile Games
  • Players from Netherlands not accepted

Play in Shangri La Live Casino on mobile, tablet
Mac or PC

Welcome Bonus

₹60,000 + 20 FS

Deposit With:

💳 Deposit Bonus:₹40,000 + 100 Spins
⚡ Indian Rupees:Yes
💸 Minimum Deposit:₹80
🎁 Wagering Requirements:30x
🤝 Customer Support:[email protected]
📱 Mobile Version:Shangri La Casino App
📃 License:Curaçao

Founded in 1992, Shangri La Live launched its online casino and sportsbook products in 2017 to bring its premium services to a larger audience worldwide. Shangri La Live is a known brand of traditional land-based casinos. The brand has popular casinos in popular locations across Europe.

Shangri La Live is strong in both casino and sports services. The casino has over 2,500 games, including 125 jackpot slots from EGT. Besides EGT, Shangri La Live integrates games from over 30 other software providers in the online gambling industry.

Shangri La Live has a sleek website with nice arrangements for games. The site is accessible, and games are accessible to desktop, iOS, Android, and tablets. Besides English, you can access the casino in Turkish, Farsi, Azerbaijani, Spanish, and German. Also, the online casino accepts payment from different international payment solutions. Players can make payments in Rupees, USD, and five other currencies.

Our Thoughts on Shangri La Live Casino

Shangri La Live has a more user base in Asia but gradually growing across Europe. It is a legit online casino, which is licensed by the Malta Gaming Authority and the government of Curacao.

PROS
Good coverage of esports for Sports betting
Mobile App available
Excellent live dealer
CONS
Limited availability of customer support for live chat
No translation for some terms and conditions for all languages supported
Unfair wagering requirements
CriteriaOur RatingOur Thoughts
Bonus Offers⭐⭐⭐⭐Bonus offering in the casino is okay with up to ₹40,000 as a welcome package for new players. Together with the welcome bonus is 100 free spins to spin the reels of selected slot machines. You are eligible for the welcome bonus once you deposit the minimum amount spread over your first four deposits. Again, 30x wagering for bonus is fair; we have casinos that do 40x and more. There’s also up to ₹8,000 sport betting bonus plus weekly promotions. All good for bonuses in Shangri La Live, but we didn’t find much information on VIP benefits and loyalty programs.
Games Variety⭐⭐⭐⭐Shangri La Live casino doesn’t lack a variety of games. There’s something for everyone with over 2,500 games, from online slots to table games, live casino, and sports betting. Another thing is that you can play casino games here that you can’t find in any other casino. These games are from Microgaming, NetEnt, Betsoft, Play N Go, and more. However, there are limited modern casino games like popular slot titles you will find in new casinos.
Payment Methods⭐⭐⭐⭐From cards to e-wallets, prepared solutions, and bank transfers, there are enough payment solutions for players in Shangri La Live casino. Neteller, Skrill, Trustly, Qiwi, Webmoney, and more are acceptable methods in the casino. Also, crypto payments are acceptable, like Bitcoin and Litcoin, but UPI is not a payment method in the casino at the time of writing.
Mobile Optimization⭐⭐⭐⭐⭐We tried the casino on different mobile devices and experienced responsive gaming on Android, iPhone, Windows, and tablets. You are good to go on HTML5-enabled browsers. Besides, there’s a dedicated sports betting app that does not support other casino games. Overall, we are happy to award 5.0 stars still because of the smooth functioning of the casino on mobile.
Customer Support⭐⭐⭐The first thing to note here is that live chat is only available for 12 hours. This isn’t good enough because live chat is one of the most active channels to reach support quickly. However, email support is available 24/7 to reach a support team member. Usually, you’ll receive a response in a few hours with only a delay in some rare cases.
Shangri La Casino Reviews⭐⭐⭐⭐Other users first complained about Shangri La Live that the site is a bit old and needs a refresh. A few players complained about non-proper running slots, although we can’t confirm this claim because we didn’t encounter such. As for payment, many users didn’t have issues with withdrawal, and some praised crypto integration as payment. Also, the casino got a thumbs up for huge game selection and bonuses. However, support half-day availability for the live chat channel was a major issue with users.

Shangri La Live Casino Sign Up

You don’t have to stress it to become a registered casino user. Account creation takes only a few minutes to complete.

  1. Visit the casino website
  2. The setup page then appears where you input your information.
  3. Fill in your username, email address, home address, full name, date of birth, country code & number, and password.
  4. Check your email address. You will receive a confirmation link to activate your account.
  5. Then, log in and visit the cashier section to choose a deposit method and load your account.
  6. What more? Congratulations! You are now an active member of Shangri La Live casino.

Once you deposit and it shows up in your account, you can wager for real money. However, you may be required to complete some verification before you can withdraw your winnings. You will need to complete a personal verification using a valid ID (driver’s license, passport, or Aadhaar) and address verification (utility bill, bank statement, or tax bill). It is advisable you complete this verification during account creation to avoid delayed withdrawal.

Shangri La Live Casino Bonuses

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CasinoHEX is an independent website designed to provide reviews of leading casino brands. We participate in affiliate programs and by featuring information on brands and directing users to the brands’ websites are rewarded by affiliate programs. Thus, if a User ultimately decides to click on the brand to read about it, go to the brand’s website or make a deposit with this brand, we may receive a commission. Users are not charged by CasinoHEX. Commissions that we receive for marketing brands do not affect the gaming experience of a User.
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Shangri La Live
Free Spins Shangri La Live
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Shangri La Live
Welcome Bonus Shangri La Live

We found enough bonus offers any player will look forwards to in a casino at Shangri La Live. The welcome bonus is quite attractive, and live casino players are not left out of the fun. Also, there are weekly bonuses in the form of cashback for regular players. What we didn’t see are VIP benefits and loyalty programs. See the details of each bonus type explained below:

Welcome bonus

New players are eligible for a 100% bonus of up to ₹40,000. The minimum deposit for this bonus is ₹1,600, although many casinos take as low as ₹ 80. Also, the welcome package comes with a 100 free spin offer specifically to play the Book of the Dead slot.

Note that the validity of the bonus is 7 days, and it is subjected to a 30X playthrough requirement, which is fair. For instance, if you deposit ₹20,000, you will get another ₹20,000, which is a 100% bonus bringing your account to ₹40,000. Then, you have to play games spending ₹600,000 (30 X₹20,000) before you can withdraw the bonus money. The maximum bet using the bonus is ₹400, and the maximum you can win using the bonus money is ₹400,000. Below is how each game contributes to clearing your playthrough requirement.

  • Slots 100%
  • Table Games 10%
  • Live Casino 10%
  • Jackpot Slots 10%
  • Video Poker 0%

As for the free spins, each is worth ₹8, meaning the 100 is valued at ₹800. Also, the free spin has a 30X playthrough requirement, valid for 7 days. Besides, the maximum you can win with a free spin is ₹80,000, and you must claim winning with free spins within 7 days.

Sports welcome bonus

You are in the right casino if you love sports because Shangri La Live casino has a special bonus for you. You will have to choose between this and the regular welcome bonus at the time of deposit. Select “Sports welcome bonus” at the deposit window if you prefer this to a casino welcome bonus. Automatically, you will be credited with a 100% bonus of up to ₹8,000 plus. The package comes with 20 free spins to play Sin City Nights. The free spin expires after 7 days and has a 10X wagering requirement with a maximum win of ₹4,000. These are somewhat complex rules to fulfill.

The minimum bet to qualify for the bonus is ₹800, subject to an 8X wagering requirement. This wagering is placed on the addition of your deposit amount and bonus. So, if you deposited ₹400, you will receive a 100% bonus of ₹400, bringing your account to ₹800. Then, you have to place a total of ₹6,400 in qualifying bets (₹800X8) to redeem the bonus. You have 30 days complete the wagering, and only bets with odds of 1.6 or higher will contribute to the wagering requirements.

Weekly cashback

You can enjoy 10% cashback every Friday in casino and live casino losses combined. The minimum bonus is ₹40 up to a maximum of ₹80,000. However, you must fulfil a 1X wagering of any amount you receive with a 7 days validity. Live casino games contribute 100% to fulfilling the wagering requirement.

Also, there is a 10% weekly cashback on Mondays up to ₹1600. The minimum deposit to qualify is ₹800 with a wagering requirement of 5X. The bonus validity is 3 days, and the live casino only contributes 50% towards clearing the wagering requirement.

Shangri La Live Games

A gaming portfolio of over 2,500 is huge, and kudos to Shangri La Live for such a game lobby. The selection includes online slots, table games, live dealers, card and sports betting. The games are time-tested on Android, iPhones, and Windows operating systems and devices and run smoothly.

Microgaming, NetEnt, Betsoft, Amusnet Interactive (Former EGT Interactive), Habanero, Pragmatic Play, and Booming Games are the top software providers in the casino. Others include Fugaso, Nolimit City, NextGen Gaming, Play N GO, Playson, Quickspin, Thunderkick, Wazdan, Evolution Gaming, and Ezugi. Shangri La Live casino games may be huge; the site still lacks some proprietary popular casino games. Perhaps, because it has taken time to develop in-house games.

One thing we noticed in this casino, which is sometimes common in international casinos, is that players from specific countries can only see games from selected software providers. We connected via VPN routing through Canada, India, and Germany and saw a handful of Blackjacks for Canada. The number and variety of table games we saw almost doubled when connected through India and Germany.

Online Slots

Shangri LA Live casino developed some online slots in its game lobby. Hence, you won’t find some of them in other online casinos, making it unique to Shangri LA Live. However, having in-house developed online slots means there are limited popular and proprietary slot titles in the casino. The Book of Shangri La is one of the most popular slots developed by the casino.

Besides, you can also find slots including classics, 3-reel, and 5-reel slots from notable software developers in the industry at Shangri La Live. These include Emoji Planet, Lost Vegas, Starburst, Mega Moolah, Rise of Ra, and Blood Suckers. The fun part, you can try many slots on the platform for as long as you desire for free. You don’t have to risk your money to get familiar with different titles. Once you are comfortable with the demo mode, you can proceed to wager real money game.

Table Games

There are dozens of table games to play on the site, including roulette, baccarat, and blackjack. Each of these games has its variety, and we must admit that Shangri La Live has perfected everything that has to do with the old-school casino experience for their table games. There are over 65 table games in this section, but that is still limited compared to what other prominent brands offer.

Live Casino

Live casino is an essential part of new online casinos, and Shangri La Live is good at it. Evolution Gaming and Pragmatic Play powers the live casino of Shangri La Live. After all, these are the biggest live casino providers in the industry at the moment. Games in this section are roulette, poker, blackjack, and baccarat. These games have variety, and there’s also a special game against a real live dealer, including a money wheel, bet on numbers, monopoly, and deal or no deal in the Shangri La Live casino.

Shangri La Live Sports Betting

No review of this casino will be complete without mentioning the sportsbook of Shangri La Live casino. The casino has an impressive number of sports, covering a broad market and leagues. NFL, soccer, boxing, basketball, tennis, golf, and many more are Shangri La Live sports betting highlights. Whether you are betting on the site or via the dedicated app, the experience is the same.

Although the market coverage is good, it’s still not in the rank of prominent brands. For instance, there are over 200 markets for top division football matches, but it drastically drops as you go down the leagues. Besides the big sports, there are other smaller ones, including badminton, handball, and esports.

There’s a section for news for active sports following, which previews upcoming high-profile events. Very nice, but we are sad to admit that updates in the section are not early enough. Perhaps, a real-time update would make it better and suitable for a daily fix of sports betting news. You won’t see individual betting lines here. Also, live streaming is for selected sports asides from eSports, which uses Twitch. The live stream help players make a real-time decision by placing a bet without having to switch pages.

Shangri La Live Mobile Casino

The casino operates a responsive mobile casino meaning you won’t have issues trying to play games on iOS, Android, or Windows phones and tablets. Shangari La Live mobile casino is optimized for different devices and operating systems.

The site adapts to fit the screen size of your gaming device, whether big or small. You can access and play hundreds of games on the mobile casino anywhere. You still enjoy the stellar performance and variety of games, except for old titles that do not support mobile gaming mode.

One more thing, there’s a dedicated app to support the betting section of the casino. It covers a wide market and sports in different regions. The only shortcoming of this app is that casino players are not considered. You have to use the site always if your favorite is casino games. We hope that changes in the future.

Shangri La Live Deposit & Withdrawal Methods

When it comes to payments, Shangri La Live casino appeals to players with its broad payment solutions. If you are the type that deposits with one solution and prefers withdrawal in another, Shangri La Live supports it.

Also, the casino is crypto-friendly as it accepts Bitcoin and Litecoin payments. Card options, Neteller, Skrill, Webmoney, Instant Banking, Qiwi, and Bank Transfer, amongst others, are notable payment methods in the casino. Shangri does not accept UPI at the time of writing the review. The minimum deposit is ₹80 up to ₹160,000.

It is possible to withdraw using credit cards, e-wallets, and bank transfers like mentioned above. We didn’t find complaints about withdrawal. Processing time varies for different solutions. Below is the average processing time for the different methods.

  • E-Wallets: 24-72 hours
  • Card Payments: 4-7 days
  • Bank Transfers: 4-7 days
  • Cheques: Not offered
  • Pending Time: 24-48 hours

Security & Responsible Gaming

Shangri La Live casino operates with a Curacao license, which shows it a platform to be trusted. Still, an additional from at least Malta Gaming Authority won’t be a bad idea. It will only add to the confidence players have in the casino. The site protects the information and transaction of users using the latest SSL encryption at 256 bits. So far, there’s nothing to worry about regarding the site’s security. More so, Shangri La casino benefits from the fact that it has a long-standing reputation as a land-based casino in some European countries.

Overall Experience

Shangri La Live is an emerging casino, and it already has a huge game base for players. Secondly, the casino has several lined-up bonuses for new and loyal players and accepts crypto payments. And the good thing is the wagering requirement is fair. However, Shangri La Live casino isn’t the place to find popular casino titles, especially slots. It may be so because the casino, focuses on old-school and classic games plus slots developed in-house. Also, customer support is not available 24/7.

FAQ

Do I create different accounts for the casino and sportsbook?

No, one account gives you access to both sections of the casino. Just one account is linked for the sports, casino, and live casino. Also, you need just one wallet for all the sections. Once you deposit, you can choose the section where you need to use your money.

Is it legal to play games at Shangri La casino?

Yes, players can use the casino legally. It has a license from Curacao to offer casino services to players. However, there are some country restrictions like the US & UK.

Can I win real money at Shangri La casino?

Yes, Shangri La Live is a complete casino that allows you to bet on slots, table games, live dealers, and sportsbooks for real money. Once you deposit money in your account, you are good to wager for real money.

Can I play anonymously at Shangri La Live casino?

Yes. You may connect to the site using a Virtual Private Network (VPN). That keeps your internet activity and transactions on the site private. Many players from restricted countries use VPNs to access games on Shangri La casino. However, the casino may ask you for verification documents, especially when it is time for withdrawal. Be sure that the casino will not share your data with third parties.
George Lewis
Editor-in-Chief

Hi, I’m George, born in the USA, but currently living in India where I came to find my roots. I have been a part of the CasinoHEX.in team ever since the launch in 2019.

Beforehand, I was a dealer at a small casino in Reno, but have decided to take my life to India, and my passion for the gambling industry online, and this position is the perfect opportunity to share all the tricks of the trade.

Working in the dynamic Indian market has been challenging, but it’s a pleasure to see the industry grow and go in the right direction thanks to us and our efforts.

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